Q. Are tile contractors installing Tile Ready shower pans and shower bases in the average home?

A. Virtually all of our repeat business is from contractors who were reluctant at first to try a new system and then are hooked by the easiest, fastest and best system on the market for building a tile shower floor. The low cost should not fool anyone...a properly installed pan is a work of art….

Q. Are the curbs strong?

A. The curbs on the shower pans do not require additional support due to integrated ribbing that is built into each curb, so the contractor or DIY installer can put glass block, glass walls or door enclosures on the curb of the shower pans and shower bases.

Q. Can I really do this job myself...i have never done anything like this?

A. While contractors have some little tricks and techniques, a weekend builder with simple tools and the patience to read through the directions will have very little challenge installing one of these pans…..there is always help from NeverLeaks.

Q. Are Tile Ready shower pans and shower bases being used primarily in new construction or retrofits.

A. Its about 50/50. Retrofit projects may qualify for custom sizes if they have enough units to make and the new construction market typically builds around standard sizes.

Q. Can I install a curb free, fully accessible, barrier free or ADA shower in my home?

A. Whether the reason is clean line design or true access for people with physical limitations, the barrier free pans are becoming more and more popular. With a little planning and forethought these showers can work out great.

Q. Are Tile Ready shower pans and shower bases used in dorms, condos and hotels?

A. The builders of these buildings seek us out to find the best solutions for their shower needs because the construction process is made so simple. After the work is done, the maintenance departments like the leak proof and mold free designs.

Q. Are Tile Ready shower pans and shower bases used in hospitals and care facilities?

A. Barrier Free and ADA Bases offer a few options that contribute to overall safety in these buildings. First, the lack of a curb means that people who have trouble stepping over a threshold will feel much safer entering and exiting the shower. When the same folks are assisted, their caregivers find the process much easier. The second reason is that non-slip tile can be used to make the enclosure safe.

Q. Are plumbing contractors installing Tile Ready shower pans and shower bases?

A. Plumbing contractors can install our shower bases in no time at all. Tile Ready shower pans and shower bases come with PVC, ABS, or cast iron drains to meet varying local requirements. The plumber no longer has to hire someone to frame the shower base and the shower curb, and to mud and pitch the floor. There’s no need for annoying comebacks after waiting for the previous layer of mud to dry. Our shower pans and shower bases come pre-pitch a ¼ ” per foot to the drain, and the drain and curb are fully integrated into the shower pan. And with its rugged polyurethane construction, the shower pan is leak free and comes with a limited warranty against leaking. No wonder plumbers rave about the Tile Ready shower pans; they can install the shower pans in a half hour or so, and rest easy knowing they have used the best product on the market for preventing shower base leaks and the resulting water intrusion and mold related damage.

Q. What tools and supplies do I need to set the TileRedi Shower Pan?

Mortar bedding material suitable for your application, a toothed trowel and a level, pencil, shims and knife should be all you need to set the pan. Traditional tile cutting tools and notched trowels to match the tile is suggested.

Q. How do I Install the drain into the pan?

A. There is a 2” pvc socket in the bottom of the pan and is fastened with a standard pvc glue or a glue suitable for mixing pvc and abs if required. Local codes always set the precedents for installation practices.

Q. What if my waste pipe is 1 1/2” ?

A. It is not uncommon to bush down the 2” pipe to 1 1/2” if it is for a direct replacement of a tub. Local plumbing codes always set the precedents for installation practices.

Q. How much Redi Flash do I need ?

A. The Flashing installation kit is an accessory that can be ordered with your pan. The standard kit for each pan is three pieces. You can also buy an extra piece of flashing if your installation requires it.

Q. What should I do if you don't list my size ?

A. Custom Sizes are available for very large orders. There are not really any exceptions for quantities up to 100 pieces. We have seen many clients fill in around their pans with half height walls and seats. It can be a very nice alternative to create a little shape and interest in a shower design.

Q. What comes with the shower pan?

A. The standard pan package includes the pan, integral round chrome drain and the laticrete epoxy mortar for setting the tile in the pan. NeverLeaks.com also ships your shower pan order for free.

Q. What kind of mortar can I use on the ready to tile niches?

A. The niches can be tiled with any traditional thinset mortar...they don't require the same epoxy mortar that the shower pans do. Only epoxy mortar will stick to the shower pan material.

Q. What if I have black ABS pipe and the pan fitting is white PVC?

A. Some areas of the country use ABS pipe while others use PVC. In order to glue the two different types of pipe together it is necessary to use a product call PVC to ABS conversion cement.

Q. Why are your prices so low and are you a reputable company?

A. We are a family business that runs a really efficient operation. We simply will always be the lowest legitimate internet price and we will generally have our own stock to fill your order immediately and ship it the same day. You can search the web and find we have no horror stories. Maybe an occasional error but we always make it right as soon as humanly possible. We make every effort to follow the golden rule and treat you the way we would want to be treaIted.

Q. What should I do when my pan arrives?

A. First of all, you need to unpack the pan before you sign for it. The mortar is underneath the pan and the drain trims can be packed among the cardboard. If your product is damaged you need to send us a digital image by email and give us a call or an email message. If the pan is damaged you have two options. If there is a simple crack on the splash wall you can repair it easily if you are in a hurry or you can reach out to us to process a replacement.